RESERVATION CANCELLATION, NON SHOW
For online bookings if the cancellation is made up to 72 hours before the start of the rental, the total amount will be refunded to your credit / debit card. In the event that the cancellation is made within a shorter period of time, the amount of the reservation reduced by the late cancellation fee, which is €20 plus VAT, will be returned to your card.
For reservations made within 72 hours of the start of the rental, and then canceled, then the amount of the reservation will be refunded to the card minus the late cancellation fee of €20 plus VAT.
If there is a case of non-show of the lessee upon receipt of the car, the amount of the reservation will be refunded to the card minus the no-show fee, which amounts to €25 plus VAT.
If, upon receiving the vehicle, the prospective renter does not meet the necessary driver qualifications, age, driving license as stated in the General Rental Conditions, then the reservation is cancelled. In this case, you will be refunded the amount of the reservation minus the late cancellation fee of €20 plus VAT.